Nippon Auto Specialists
Privacy Policy
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request service, or contact our team.
Overview
Nippon Auto Specialists (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes what information we collect, how we use it, and the choices you may have. It applies to information collected through our website and related communications.
Information We Collect
We collect information you provide directly and information collected automatically when you use our website.
Information you provide
When you fill out a form, request an appointment, or contact us, you may provide details such as your name, email address, phone number, vehicle information, and the nature of your service request.
Appointment and service communications
If you communicate with us by email, phone, or through our website, we may keep records of those communications to respond to you and improve our customer service.
Automatically collected data
Our website may collect information such as IP address, browser type, device information, pages viewed, and referring/exit pages. This data helps us understand website usage and improve performance.
Cookies and similar technologies
We may use cookies and similar technologies to remember preferences, measure site traffic, and improve your experience. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Third-party services
We may use third-party providers (for example, analytics, spam protection, or embedded maps) that collect information in accordance with their own privacy policies.
Sensitive information
Please do not submit sensitive personal information (such as government ID numbers or payment card details) through website forms unless specifically requested through a secure method.
How we use information
Purposes for Using Personal Information
We use the information we collect to operate our website, respond to requests, and provide a reliable service experience.
Provide and manage services
To schedule appointments, respond to inquiries, provide estimates, and communicate about requested automotive services.
Improve our website and communications
To troubleshoot issues, analyze site performance, prevent fraud and spam, and send service-related updates you request.
Sharing, Retention, and Your Choices
We limit sharing and retain information only as long as necessary for legitimate business purposes and legal obligations.
Do you sell personal information?
No. We do not sell your personal information.
When do you share information?
We may share information with service providers that help us operate our website and communications (for example, hosting, analytics, or spam prevention). We may also share information if required by law or to protect our rights and safety.
How long do you retain information?
We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your choices
You may request access, correction, or deletion of certain personal information by contacting us. You may also opt out of non-essential cookies through your browser settings.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.